r/Edd • u/Pandasaref1ne • 1h ago
❔ Husband had surgery in July, approved. Chose Debit Card, and it was stolen somehow. Help?
This whole ordeal has been a god damn mess so any experience and help is appreciated.
I’ll add a tldr but basically husband needed surgery (not workers comp) in July. Dr approved it, all disability paperwork was signed, submitted and approved.
Now never mind that every time you call EDD offices, you can’t get through unless you pay a third party service $10-20 to make thousands of phone calls on your behalf. And if you have to call back, the same process plays out. And then you ask your local state representatives to help, which just leads to more BS.
My husband chose the debit card option, and after months of getting nothing was told his card was mailed almost a month prior. And that it was all spent somehow. How is this even possible without being an inside job from either the post office OR the EDD/Money Market people???
So another month of trying to call these people, they send another card, which has $0. But now my husband can finally see all the fraudulent transactions that took place; $1000 at Walmart in Compton, $600 at Walmart in Torrance, etc etc etc.
Called Money Market and they tell us that they need us to submit a dispute form, it could take almost 90 days for a decision to be made.
We are lucky that this isn’t negatively affecting us, but I know for many people, this money is all they have. How do people do this?? Seriously, how do we just let this bullshit continue to happen? Before this I searched everywhere to find similar experiences and I found an OVERWHELMING AMOUNT OF SIMILAR EXPERIENCES, YEARS WORTH.
HOW??!! How is this a thing?
More specifically, how does this play out for those who have experienced it?
TLDR: husband got surgery, got EDD approved, chose debit card, card never arrived and all funds were stolen. Now disputing and told it could take months to decide.