r/applehelp • • 19h ago

Solved Does this grammatically mean ALL iCloud data or just the end-to-end encrypted data?

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10 Upvotes

I typed the passcode wrong in hopes of getting the the Reset End-to-end encrypted Data prompt but it prompted me with this

I have removed my old devices from Find My yet they still ask for the passcode for my old devices which I have forgotten


r/applehelp • • 16h ago

Unsolved UPS lost my duo and and my replacement is at the back of the line (January 2027 arrival)

9 Upvotes

UPS lost my duo order on last Friday, launch date, and my replacement from Apple is at the back of the line and is set to arrive end of January 2027.

cool.


r/applehelp • • 21h ago

iOS Anyone else have their new iPhone 18 Pro Max arrive in recovery mode 🫣

4 Upvotes

Ordered it brand new from TELUS in Canada, and it just arrived off the truck. Opened it up, can’t use it. Tried to connect it to my Mac, Windows, old iPhone, etc. I cannot get it out of recovery mode. I’m waiting on hold with Apple now… Just wondering if anyone else is experiencing this.


r/applehelp • • 11h ago

Unsolved I released an app, but the App Store automatically changes the typed out spelling when anyone searches for it by its exact name, and then hides the app. Is there any way to fix this? Apple support says this is the search function ā€œworking as intended.ā€

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2 Upvotes

I don’t see how it’s sensible to hide an app that a user is specifically searching for by its exact name. I’ve had so many people message me and tell me they couldn’t find my app, because they didn’t realize they had to click the tiny ā€œdid you mean Joystickd?ā€ Correction at the top of the page. This is severely impacting my app’s discoverability, and I feel like I’ve already lost out on so many possible users. Doesn’t help that Apple takes weeks to respond


r/applehelp • • 20h ago

iOS Export notes from Notes app (with dates)

3 Upvotes

I have 1.5K notes on my Notes app going back to 2014 taking up 26.5 GB on my iPhone. I want to remove all the notes that have not been edited in the past year from my iPhone and save them somewhere else, like a flash drive or my PC. I do not have a Mac or iPad. I want each note to retain the date it was created or last edited. Literally only 4 of these notes have photos in them (like 1-2 photos each). None of the notes have tables. The vast majority of them are purely unformatted text. Can anyone tell me how to do this?


r/applehelp • • 22h ago

Unsolved Sleep Focus confusion

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3 Upvotes

I just recently started sleeping with my Apple Watch on and set up sleep schedules for it. But I’m confused as to how they actually work. My alarms have been going off on days they’re not supposed to and then not going off on days they’re meant to.

My schedule is meant to be asleep by 10:30 and up at 7:00 the next day Monday, Wednesday, Thursday, Friday. And then Tuesday, Saturday, and Sunday it’s asleep by 12:15 and wake up by 10:30.

Am I doing something wrong?


r/applehelp • • 23h ago

Unsolved sending IPhone 16 pro in for repair?

3 Upvotes

I don’t have access to a in store Apple certified help. Just a local repair shop. I know the phone has gone through some drops lately, last one was the other day. Well, yesterday randomly my display stopped responding to touch. As well as Face ID not even trying to unlock the phone, and camera button is greyed out. Definitely super stressed out, as I still owe a decent amount. I did try restarting the phone multiple times and forced an update.


r/applehelp • • 1h ago

iCloud Hey I need someone to assist me here because I dont know what to do

• Upvotes

Around 5+years ago I got a ipad, it was my only and still my only apple product, I lost it years ago and found it, im not sure how or what happened but my ipad was signed out and honestly I dont remember what happened but I think I reset it, I stopped using it but found it again and wanted to use it.

So I open it, it says select language and some other things, it shows the quick start screen which i cant use as i dont own any other apple products, so i click the set up with another device, it then says there is a existing account and I need to sign into it.

Well I found my email for it and I couldn't find password so I did some I used to use years ago, on the ipad locked to owner screen, it didnt work but then i looked for the password again and did find it, I put it in and now when clicking next it says, apple account disabled, because im assuming its all the wrong attempts i did.

So i go to the link it says to, account.apple.com on my phone and try to sign in to reset my password, I sign in with email and password, click next and it wants a phone number, but that phone number is old and I dont know what the number is, I ask my parents and they both dont know the number, so i dont know what to do.

Everything ive found that explains what to do, it explains I need another trusted device which I dont have, then also saying I need that phone number, and more things that I can do, but another device and phone number I cant as in my house its a android place, I dont want to go to a store or any where to try and get it working because I feel like you might need the receipt or something for it, but this was bought second hand, years and years ago, so I won't have all that.

Is this a moment I just admit defeat to trying?


r/applehelp • • 13h ago

iOS Siri sending messages

2 Upvotes

My phone keeps sending messages when I am not touching or interacting with my phone. The messages say sent by Siri but I’m literally not even touching my phone. How does this happen. My automatically send messages toggle is off so it can’t be that. Does anyone know how to fix this. It’s sent the same message to 3 people nowšŸ„€


r/applehelp • • 15h ago

iOS iOS 27 contact poster

2 Upvotes

Hello friends. So I have a new iPhone 18 Pro Max, coming from a 12 Pro Max and I wanted to set up the new phone completely cleanly. That is, not setup the new one from a back but do a lot of stuff manually so that any old settings would not get transferred over. Yes, a little crazy, but it’s my choice, my time to waste.

So I realized that a few contacts were not in my iCloud account (saved in Google) and wanted to transfer them over and airdrop seems the most efficient way. However, the poster doesn’t transfer over. All other details do, but not the poster.
All info I find online is about sharing my own contact poster. Has anyone else seen this or have some ideas?

Thanks!


r/applehelp • • 19h ago

Unsolved iPad won’t turn on (Repost)

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2 Upvotes

My iPad is new, it’s a iPad 9th generation I think (correct me if wrong).

I don’t use it excessively so I definitely haven’t worn the battery life or anything because I’ve probably used it 20 times at most since getting it which I use it for YouTube or Roblox.

It died the other night as I forgot to plug the charger in whilst using it and then I went to charge it the next morning.

In my head i believe when it’s not charging it shows a red bar and a lightning cable and when it is it just shows a red bar (if that’s what the symbols mean)

I went to plug it in and it showed just a red bar which shows battery low so I left my iPad for 2 hours charging and it wouldn’t turn on so I tried googling and it said their may be stuff in the charging port.

I got my brother to check for me and he said it looks clean and we cleaned it with a brush just to be sure and still no luck.

I’ve tried different cables and plugs and different sockets two and also at a different house.

I’m lost on what to do and I need my iPad to do my assignment which is due in a week.


r/applehelp • • 19h ago

Unsolved Apple Ipad not charging

2 Upvotes

hey guys! have an apple ipad (I dont know which version but has a home button)

Usually, when it dies it is normal and when charged will boot back up.

Yesterday it died and when charged would show the red battery logo thing. Have tried restarting with power button, different cables, etc.

One important detail, around 3 months ago the charging port did get damaged and still, only charges when cable is put in at at angle.

I have charged it overnight also.

Would appreciate any help thanks!


r/applehelp • • 19h ago

Unsolved IPAD A16 battery health issue

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2 Upvotes

r/applehelp • • 20h ago

Unsolved MBP M1 pro shuts down on its own randomly

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2 Upvotes

r/applehelp • • 20h ago

Mac Login info needed for my Mac SMB from VLC app on Apple TV

2 Upvotes

Connecting with Apple TV can't be done w/o know what to put into the answers for domain and workgroup boxes.


r/applehelp • • 21h ago

Unsolved PIP not working anymore

2 Upvotes

I currently use an I-Phone 15 Pro max 256 GB iOS version 27.0.1. My PIP (Picture in Picture) functionality has not been working for the last 4-6 weeks. Some apps it worked for previously are Prime, Youtube, Plex and IMPlayer. When you try to swipe to allow the PIP to start working, the phone quickly shows the circular loading icon on a black screen and then reverts back to the locked screen. The audio from the video source will still play in the background showing a title screen and progress bar shows on the lock screen. I'm not sure what has occurred to cause the functionality to stop working. Heres what I have tried already:

* Tried to reset the PIP in both the IOS settings and on the YouTube App directly

* Tried restarting my phone after resetting the PIP button on both.

Because this is happening across many Apps, I'm assuming this is an I-Phone operating system issue.

Any suggestions are appreciated.


r/applehelp • • 21h ago

Unsolved Original HomePod firmware update

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2 Upvotes

r/applehelp • • 22h ago

Unsolved apple creation credit

2 Upvotes

hey,

i’m looking to get the duo on the creation credit over 30 months. does anyone know if you’re able to make additional payments to the account and make a lump sum to clear the account quicker? thanks


r/applehelp • • 1h ago

Unsolved Apps broken and wont show cover?

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• Upvotes

r/applehelp • • 1h ago

Unsolved ipad air 3 touch id works but home button doesn't

• Upvotes

Hi, I've received faulty ipad air 3 touch id works but home button doesn't, ipad was working as it should except home button, I tried to flash with 3utools fresh ios I thought it might fix but after completing flashing appears in DFU mode, have anyone had same problem before? what's possible solution for this issue?


r/applehelp • • 1h ago

Unsolved iPhone 15+ Keeps Crashing Since Update

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• Upvotes

r/applehelp • • 2h ago

iOS Messages Storage/Data

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1 Upvotes

My Messages are using a significant amount of storage on my phone but I can’t figure out how to bring it down.

I’ve deleted all large attachments. I’ve deleted entire message threads.

Specifically, what is taking up so much space under Other? When I click on it to see, the next screen is blank.


r/applehelp • • 2h ago

Unsolved Voice memo transcript really bad

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1 Upvotes

r/applehelp • • 2h ago

iCloud iCloud account problem

1 Upvotes

I have an iCloud account but I want rest that and want to creat a new fresh account without changing the apple id is this possible??